Privacy Policy
1. Introduction
At Financial Gauges (“we”, “us”, or “our”), accessible at financial-gauges.com, we are committed to protecting the privacy and personal data of our users and visitors in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, process, store, and safeguard your personal information. Your privacy rights and the ways in which we support them are fundamental to our business practices.
2. Scope of the Policy and Our Role as Data Controller
This Privacy Policy applies to all services, transactions, interactions, and access made via our website (financial-gauges.com) and any related communication channels. For the purposes of data protection legislation, Financial Gauges is the data controller responsible for the processing of your personal data.
3. Categories of Personal Data We Process
We may collect, use, store, and process the following categories of personal data:
a. Usage Data
This includes information about your browser type and version, IP address, generalized geographic location, referral sources, time and date of access, pages visited, session duration, and navigation paths. This data helps us enhance the performance and usability of financial-gauges.com and is typically aggregated.
b. Account Data
Includes your full name, residential or business address, email address, and telephone number, provided when you create an account or register for services on our website.
c. Profile Data
Relates to user-specific settings, behavioral data, stated interests, transaction history, saved preferences, and product/service interactions.
d. Communication Data
Comprises your communication preferences, customer service queries, messages sent to our support team, feedback, and call/chat transcripts.
e. Technical Data
Information about the devices used to access our website including device identifiers, operating systems, browser plugins, hardware configuration, and network type.
f. Transaction Data
Includes payment information (processed by third-party payment processors), billing and delivery addresses, transaction timestamps, and itemized purchase records.
g. Preference Data
Consists of your marketing and communication preferences, product and service interests, and opt-in/opt-out status regarding promotional campaigns.
4. Legal Bases for Processing Personal Data
We process your personal data according to one or more of the following legal bases:
– Consent: Where you have explicitly agreed to our processing activities, especially in areas such as marketing emails or non-essential cookies.
– Contractual Necessity: To perform our contractual obligations to you or to take steps at your request prior to entering into a contract.
– Legitimate Interests: Where we have a valid reason to process personal data in ways that would be reasonably expected, such as improving our services or preventing fraud, provided such interests are not overridden by your fundamental rights and freedoms.
– Legal Obligation: Where processing is required to comply with statutory or regulatory obligations.
5. Your Rights Under Data Protection Laws
Under GDPR and CCPA, you have the following rights, subject to legal limitations:
– Right of Access: You may request access to your personal information and obtain a copy.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, commonly known as the ‘right to be forgotten’.
– Right to Restriction: You may request we limit the processing of your data in certain cases.
– Right to Data Portability: You may request your data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to our processing of your data for specific purposes, such as direct marketing.
You may exercise these rights or request additional information by contacting us at [email protected].
6. Security Measures
We employ commercially reasonable physical, technical, and administrative safeguards to secure your personal data. These include, but are not limited to:
– End-to-end encryption of data in transit using TLS/SSL protocols
– Role-based access control systems
– Redundant data backups and disaster recovery procedures
– Secure authentication protocols and firewall protections
– Regular security awareness training for all personnel handling personal data
7. International Data Transfers
If and when your personal data is transferred outside of the European Economic Area (EEA) or your locality, we ensure that such transfers comply with applicable data protection laws. Transfers are performed:
– Under European Commission-approved Standard Contractual Clauses (SCCs)
– To jurisdictions recognized as providing an adequate level of data protection
– With appropriate supplemental measures and safeguards in place
8. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required under applicable laws. The specific retention periods are as follows:
– Usage and Technical Data: up to 26 months
– Account and Profile Data: retained as long as the account remains active
– Transaction Data: retained for a minimum of 7 years for compliance with financial recordkeeping responsibilities
– Communication Data: retained for up to 3 years unless subject to legal requirements
– Cookie Data: varied according to cookie type and consent preferences
Upon expiration of applicable retention periods, personal data is securely deleted or anonymized.
9. Cookie Policy
Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:
– Essential Cookies: Necessary for the website to function and cannot be disabled.
– Functional Cookies: Enable site personalization and enhanced functionality.
– Analytics Cookies: Help us understand how users interact with our website (e.g., Google Analytics).
– Performance Cookies: Monitor website performance and reliability.
10. Cookie Management and Compliance with GDPR & CCPA
Consent for non-essential cookies is obtained via a cookie management banner on financial-gauges.com. You may withdraw or modify your consent at any time through the cookie settings feature located in the footer of our website. Additionally, you may alter cookie permissions in your browser settings.
In accordance with GDPR and CCPA, you may also opt out of the sale or sharing of your personal data and request detailed disclosures on personal information collected via cookies and similar technologies.
11. Protection of Children’s Privacy
Our services are not directed to, nor do we knowingly collect information from, children under the age of 13. If we become aware that personal information has been collected from a child under this age without verified parental consent, we will take appropriate action to delete such data.
12. Policy Updates and Notification of Changes
We reserve the right to update this Privacy Policy at any time to reflect changes in legal obligations, data processing practices, or service offerings. Substantial changes will be communicated via financial-gauges.com or by direct notice via the contact information we have on file. We encourage you to review this policy periodically.
13. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Email: [email protected]
We are committed to full compliance with applicable data protection laws and best practices. If you have any concerns about your privacy or how your data is handled, we welcome you to reach out to our team for prompt resolution.